Our Team

Each house has an experienced Manager who is registered with CSSIW and qualified to NVQ level 5. They are supported by a dedicated team of support workers and young volunteers.

The General Manager is also registered with CSSIW as the Responsible Individual and is supported by her PA/Admin Assistant, Finance Manager, Facilities Manager and Residents' Administrator.

  • Andrea Bennett – General Manager
  • Helen Lewis – Finance Manager
  • Birgit Walter – Registered Manager
  • Kizzy Jackson– Registered Manager
  • Sian Davies – Registered Manager
  • Guido Schmunkamp – Facilities Manager
  • Irene Hayes – Residents' Administrator
  • Jane Williams – PA/Admin Assistant

We have an in-depth recruitment policy that ensures each member of staff is vetted and recruited appropriately.

Every member of staff is required to complete a full enhanced DBS (Disclosure & Barring Service) check and minimum two references are obtained.

Team photo

Our Team

“Kept very busy, I always get reports on how she is enjoying activities.”

“Fully informed, excellent care and feedback.”

“Staff always friendly and approachable, entirely professional.”

“Glasallt empowers residents to speak for themselves.”

“All areas of care provided is of a very high standard.”

“The atmosphere is great, happy and caring.”

“Care plans and reports are comprehensive.”

Comments taken from Annual Quality Questionnaire